
- Honest Price Support
- We have an extensive partner network and a strong network of contacts, but we still research the market very carefully and frequently and adjust the RMBs rates against other currencies every day to determine the fair and honest price for the product or service we are offering. We can access a wider variety of products, higher quality products at a lower cost than our competitors, and manage shipping costs through reliable forwarder shipping agents. We can often negotiate better prices resulting in higher profits for you to save money. We also offer discounts or other incentives to customers who are willing to commit to a long-term relationship, most importantly, we’re honest and trustworthy that will keep you informed when pricing goes up or down – it is where others can’t do this most of the time.
- Prompt Reply & Experienced Technical Support
- Yan Shun have been operated by a well-skilled workforce, the engineering support team leader Mr. Huang majored in Thermal Energy and Power Engineering, and works as a marine superintendent with 18-year extensive experience Onboard Vessel, in Ports, and in Marine Construction in shipyards in Singapore and ship management companies in China, has adequate knowledge & understanding technical management of the vessels, that’s why we can act the technical solutions within the shortest time. The sales manager Ms. Huang has 8 years experience of working in the marine supply area, we respond quickly and professionally to your inquiries or complaints if any. We have Technical Team, Sourcing & Purchasing Dept, Financial, Quality Inspection, Marketing & Supply, Shipping Operation, Designers, and Administration Management, every Dept maintains its work with responsibilities. Direct communication-immediate assistance 24/7 standbys to solve problems and client concerns. We are dedicated to providing our customers with services of supreme quality and high efficiency.
- Detailed & Thoughtful Quotation Documents
- You’ll like our detailed information about the product or service, including pricing, cost-effective strategies, features, benefits, photos, videos, etc. instead of a cold offer. We’d love to help you reduce the workload, as well as pressure on you, make your procurement work faster, and allow you to develop your internal tasks force and use them effectively, creating unintentional or intentional teamwork to play, resulting in faster and better results. We’re proactive and efficient in giving you the best as always! How detailed is Yan Shun’s quote? Have they taken the time to tailor their quote to your specific requirements? Let’s wait and see!
- Risk Control
- Before the products are dispatched from the factory, goods must be fully qualified by a standardized & rigid inspection process under Yan Shun’s close supervision. Marine product certificates issued by IACS classification societies (ABS, BV, DNVGL, LR, NK, RINA, CCS, RS, etc.) should be provided per the customer’s request. Providing helpful hints, resources, or tools to our old clients with our generosity and thoughtfulness. Consider including links, reading material, personal recommendations, or any other resource that could be helpful to your operations. We identify and monitor any risks in our supplier relationship, we work collaboratively with our partners to monitor potential issues in the supply chain in advance or identify possible risks in our working relationship and the best ways to manage them proactively. Just like your procurement office in China, we aim to reduce your investigation time and administrative costs on manufacturers in China, making your business a much smoother process and more accurate, 100% safe.
- On-time Delivery & Responsive After-sale Services
- In this shipping industry, ” Time Is Money ” is especially important for the shipowners, we understand deliver goods on time is so important. After you place an order, you’re easy and don’t need to do a follow-up or worry about your order status, because we’re proactive and efficient to handle the order for you, we’ll update you with the information all the time. Important information for us to keep organized and continually updated includes: production schedules, high-resolution photos, videos, packaging details, factory test reports, quality inspection certificates, warranty certificates, shipping documents, Certificate of Origin, delivery notes, vessel status, customs clearance reminder, after-sale quality feedback, market information & other shipments sharing, etc. to ensure you and your customers are satisfied with our product or service. We have confidence that we’re delivering what you are being paid for. To provide you with a satisfaction guarantee or money-back policy, we create our valuable free. You’ll benefit greatly from working with us that’s easy to communicate with. A big company might have a lot of customers, but we consider you as our VVIP customer and pay more attention to fast and good service. When you meet a problem or complaint if any, we solve it as fast as possible without any complicated application process. We believe that admitting to a mistake can be difficult. But when your goods are on the line, working with a quality supplier like us that takes responsibility for half of a deal can make a world of difference. Sometimes when you have a complaint, the factory refuses to compensate, and we will be responsible and solve it for you at our cost. That’s why accountability for quality issues tops the list of characteristics of a good supplier. Do you agree with this?
- Friendly Culture & Good Reputation
- Yan Shun cherishes each and every one of our customers, no matter order is big or not. We are aware that to survive and outshine in today’s competitive market is not merely by supplying high-quality products at a competitive price to the customers. A solid reputation and proven business integrity are critical to the health of businesses. And every year, we will take some amount of your order for charity activities, we will donate some money to help those disabled people or poor people, and take videos for sharing. Branding ” YAN SHUN “, keeping honest and faithful, and achieving customer success is our business philosophy.